FAQ

Frequently Asked Questions

What is UNCALL and how does it work?

UNCALL is a premium virtual assistant and remote support service designed to help individuals and teams manage tasks more efficiently. From administrative support to AI-enhanced data processing, our assistants work remotely to integrate with your workflow, reduce distractions, and give you back time to focus on what matters most.

How can UNCALL help reduce unwanted calls and distractions?

UNCALL virtual assistants can screen incoming inquiries, manage your calendar, and filter communication channels—minimizing interruptions and helping you stay focused. With personalized filters and assistant-managed communication, your attention stays on high-priority work.

Is UNCALL available for both personal and business use?

Yes, UNCALL is suitable for both personal and business use. Whether you're an entrepreneur needing admin help or a team leader looking to delegate tasks at scale, we tailor our services to your specific needs.

What platforms or devices is UNCALL compatible with?

UNCALL works seamlessly across all major platforms and tools you already use, including email clients, calendar apps (Google, Outlook, etc.), project management tools (Trello, Asana, ClickUp), and CRMs. Our assistants adapt to your preferred tech stack.

How do I set up UNCALL for the first time?

Getting started is simple. After a quick consultation, we match you with an assistant based on your needs. You’ll then go through a guided onboarding process where we establish access, set expectations, and integrate into your workflow.

Can I customize call blocking and filtering preferences?

Yes, your assistant can be trained to handle communications according to your preferences. Whether that means prioritizing client calls, screening sales inquiries, or organizing your messages—UNCALL adjusts based on your specific filtering rules.

How does UNCALL handle emergency or priority calls?

You can designate priority contacts or scenarios, and your assistant will flag or forward these communications immediately. This ensures you're alerted to what’s urgent without being overwhelmed by day-to-day distractions.

Is my personal data and call history secure with UNCALL?

Absolutely. Data security is a core priority at UNCALL. We follow strict privacy protocols, utilize encrypted communication tools, and all assistants sign confidentiality agreements to protect your sensitive information.

What subscription plans or pricing options does UNCALL offer?

UNCALL offers flexible subscription tiers based on the level of support you need. From part-time help to full-time dedicated assistants, our plans are designed to scale with your business. Custom pricing is available for enterprise solutions.

Is there a free trial available before purchasing?

Yes, we offer a short risk-free trial or pilot period so you can experience how our services fit your workflow before making a commitment. Contact us to learn more or schedule your trial setup.

How do I cancel or modify my UNCALL subscription?

You can cancel or change your plan at any time. Simply contact our support team or use your account dashboard to request adjustments. We offer flexible billing with no hidden fees or long-term obligations.

Does UNCALL work internationally or is it region-specific?

UNCALL operates globally. Our virtual assistants are trained to work across time zones, languages, and industries—making us a great fit for clients in any region.

How does UNCALL integrate with existing contact lists or CRMs?

Your assistant can integrate directly into your CRM or contact database, helping manage updates, log interactions, and track follow-ups. We support major CRMs like Salesforce, HubSpot, Pipedrive, and more.

What kind of customer support does UNCALL provide?

We offer dedicated customer support via email, chat, and scheduled calls. Whether you need help onboarding, adjusting tasks, or solving issues, our support team is responsive, knowledgeable, and here to help every step of the way.