UNCALL is hiring! Explore our positions and apply today
Simplify customer care with flexible, dedicated support teams that feel like part of your company. From calls and chats to emails and social platforms, we handle it all—so you can focus on growing your business.
Never miss an opportunity to connect. UNCALL builds dedicated support teams that represent your brand, align with your values, and bring expert care to every customer interaction.
Customer Care & Helpdesk
Scale up or down in 24 hours
Onboarding, management, QA, training, WFM included
Team leads provided
Quality monitoring and performance reporting
24/7/365 service in 60+ languages
100% dedicated account focus
AI-powered helpdesk tools
Seasonal & campaign-based support
…and more tailored to your business
Never miss an opportunity to connect. UNCALL builds dedicated support teams that represent your brand, align with your values, and bring expert care to every customer interaction.
"UNCALL made bringing on a virtual assistant completely stress-free. I was matched with someone who really understood my workflow within a day. Highly recommend if you’re looking for reliable support without the hassle!"
"I’ve tried other virtual assistant services before, but UNCALL really stood out. Best part? No long onboarding or back-and-forth emails. Quick setup and my assistant was ready to go the same day!"
"Hiring a virtual assistant through UNCALL was surprisingly smooth. I didn’t expect to find such a perfect match so quickly. The team was responsive, and onboarding was handled in no time."
"Honestly wasn’t expecting it to be this easy. I shared my needs, got matched with an assistant, and had help with admin tasks within 48 hours. No micromanaging, no stress. Huge fan of how smooth everything went."
"I wasn’t sure if a virtual assistant service would really fit my workflow, but UNCALL made it easy. Clear communication, fast setup, and now I can focus on growing my business instead of getting stuck in the day-to-day details."
You only pay for what you need—no hidden fees, no long-term contracts. Build your ideal support team with flexible month-to-month plans starting at just $11/hour per agent.
Work with full-time agents fully trained on your brand, processes, and tools—focused only on your business.
Easily increase or reduce team size as your needs change, with just 24 hours’ notice and no extra cost.
Onboarding, management, training, QA, reporting—everything is included to keep your operations running smoothly.
Our agents are available around the clock in over 60 languages, ready to support your customers anytime, anywhere.
UNCALL's dedicated teams adapt to your brand’s tone, tools, and workflows—ensuring every customer feels heard and valued, no matter the channel.
From first setup to scaling your team, UNCALL makes outsourcing simple. Go live in under two weeks and expand as your business grows.
UNCALL virtual assistants can support a wide range of tasks, including administrative support (like email and calendar management), travel planning, customer service, research, data entry, social media scheduling, and AI-enhanced tasks such as data categorization and reporting. Our team is flexible and trained to adapt to your specific business needs.
You can typically get started within 24–48 hours. After a quick consultation to understand your needs, we’ll match you with a trained assistant and guide you through a smooth onboarding process—so you can start receiving support almost immediately.
No, there’s no long-term commitment required. We offer flexible plans that allow you to scale up or down based on your needs. You can choose what works best for your business—whether it’s short-term help or ongoing support.
Quality and confidentiality are top priorities at UNCALL. All of our assistants go through rigorous training and are bound by strict non-disclosure agreements (NDAs). We also use secure communication channels and quality control systems to ensure consistency, reliability, and data protection.
Absolutely. If your assigned assistant isn’t the right fit, we’ll work with you to quickly provide a replacement better aligned with your working style and business goals—no hassle, no downtime.
