At UNCALL, we’re more than just Virtual assistance and BPO service — we’re on your team, committed to excellence, confidentiality, and genuine care for your clients and business.
Client Intake & Onboarding
Welcoming your clients and making a professional first impression.
Marketing & Branding
Our expert backroom is able to run ongoing social media campaign, design newsletters, flyers and other digital campaigns.
Administration & Compliance
Rostering, invoicing, CRM management, and record-keeping
After-Hours & Overflow Support
We keep your business responsive even when you’re off the clock.
Whether you’re a small business owner wearing too many hats or a large organisation managing high volumes of calls and data, we’ve got you covered. Our backend operations include answering calls, updating records, and collecting information to pass on to your team — ensuring nothing is missed and every client feels valued.
We’re fluent in platforms like MYP, Brevity, Ciro, Salesforce, Visual Care, Shiftcare, Vertex360, Google Workspace, Monday.com or Customised system your team employs – we have a team of fast learners, so we can jump straight in with minimal onboarding.